Root Certificate and Valid Certificates of HSH Nordbank, Trustworthy Certificates
Root certificate
To check the authenticity of the root certificate of HSH Nordbank AG a comparison with the so-called fingerprint is used. Only if the fingerprint of the root certificate received is identical to the one listed here can you assume authenticity.
| Fingerprint root certificate HSH Nordbank AG |
|---|
| ea 66 b9 f7 79 f1 eb 4f 42 e2 9c 56 91 7c 02 68 59 83 b2 30 |
If the root certificate is not yet available in your e-mail programme you can download the
root certificate here.
You must explicitly declare trust in this certificate in your e-mail programme. You will find more information about this further on on this page.
Valid certificates of HSH Nordbank staff / status information / certificate revocation list
To increase security and as a protection against misuse it can become necessary to block certificates of members of staff of HSH Nordbank AG.
In order to keep the status of a certificate constantly up-to-date a certificate revovation list (CRL) is generated and released daily.
You can find the up-to-date revocation list under:
https://secure-email.hsh-nordbank.com/SecMail/ServiceHandler?service=createCRL
To use the revocation list please save it and integrate it manually.
Trustworthy certificates and accepted certificate issuers
There are some issuers of certificates to whom we have already declared our trust in general.We have put together the selection of them for you in an
certification center overview .
If you possess a certificate of one of these issuers then you can exchange secure e-mails directly with HSH Nordbank AG. If you use a certificate of another issuer then this first has to be checked by our administration and trust has to be explicitly declared for it.
In this regard please contact your client service and support officer or communication partner at HSH Nordbank, who will inform you of the procedure or will arrange for you to receive skilled support.
Further information
If your e-mail programme is not able to verify a certificate of HSH Nordbank AG then please check the following points:
- Does your e-mail programme know the root certificate of HSH Nordbank AG and does it trust it? If this is not the case you can download and integrate the root certificate. In this you must generate the position of trust for the certificate.
- Does your e-mail programme require a certificate revocation list (CRL) which contains the up-to-date information about blocked certificates of HSH Nordbank? In that case you will find the revocation list under
https://secure-email.hsh-nordbank.com/SecMail/ServiceHandler?service=createCRL.
If you do not have the digital certificate of a member of staff of HSH Nordbank you will not be able to exchange any encrypted e-mails.
- Contact your client service and support officer or communication partner at HSH Nordbank AG and ask him or her to send you a secure e-mail. Usually when they receive such an e-mail the e-mail programmes automatically extract the certificate and save it. Only in a few exceptional cases do you have to become active yourself in this.
- If the e-mail of a member of staff of HSH Nordbank which has been received could not be verified by your e-mail programme you will have to import the root certificate. In this case please proceed as described above.
Should you have any further questions please contact your IT-support function or call our Service Centre. You can reach us under
+49 40 3333-23423 for Hamburg and under 0431 900-23423 for Kiel. We are there for you from Monday to Friday between 7:00 a.m and 6.00 p.m.
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